I often look for clever or striking gifts for Christmas. However, if anybody out there concludes that shopping for personalized presents is like purchasing average presents, do please think again. Think hard and think long. I recently purchased one of these, I won’t mention the site because I’m an embroidery digitizer. I make products that the personalized gift vendors sell and incredibly, these people are actually some of my customers! But these folks, whose ad I clicked on, were quick to take my money and customer satisfaction was not in their vocabulary. I discovered later that there were many problems with this company, but since I did not ask around in advance, I didn’t find out until it was too late.

I learned a tough lesson…my advice is do a little online detective work before selecting a store and consult your friends. It’s only your friends who have no vested interest in the decisions you make. Anyways, I digress… The item I purchased was custom made and not only do you need to purchase this stuff wayyy in advance, some of these people (and I use that temr loosely) they really dig up a lot of rules for you to follow when there’s a problem. So, be very careful about… 1. Give them the correct spelling right from the start and 2. Order far in advance so that a fault can be corrected. And! Don’t forget.. 3. Determine how nice their customer service is BEFORE you order. Good luck!

One burned (but smarter for it) chick,

Mary Kline

P.S. Here’s page about some personalized gift items that I really liked…

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